Step 06After pick-up
Warranty Tracker
When a device comes back, the whole story comes with it.
A customer returns with the same phone. Was it covered? Which battery batch went in? Is the supplier liable? Warranty Tracker links every return to the original job, the part batch and the terms you promised.
Battery and labour, 90 days from pick-up
90 days
Example warranty on battery and labour
3
Warranty types tracked: repair, brand, supplier
Linked
Every return to its original job
What is in the drawer
Everything Warranty Tracker does on the bench.
Repair warranties
Set warranty terms per part and per labour type. Terms print on the invoice and the warranty slip.
Brand-warranty claims
For authorised service centres, track claims, approval status, part returns and reimbursements.
Supplier warranties
Every part batch carries its supplier warranty, so failed parts go back to the supplier, not your margin.
Returns and re-checks
A return opens a linked job card, showing the original fault, parts and technician.
Expiry tracking
See which warranties are active, expiring and expired. Look up any device by IMEI or serial.
Batch alerts
When several returns share a part batch, you get an alert before it becomes a pattern.
How it runs
On the bench, in order.
- 1
Warranty set
Terms recorded when the job is marked ready.
- 2
Slip sent
Warranty slip goes to the customer at pick-up.
- 3
Return logged
A return is linked to the original job by IMEI or job number.
- 4
Cover checked
Techofreak shows whether the fault is covered.
- 5
Claim raised
Supplier or brand claim raised against the batch.
FAQ
Warranty Tracker questions
Straight answers about data, AI and setup. If yours is not here, ask us on the contact page.
Can I set different warranties for different parts?
Yes. For example 90 days on batteries, 30 days on compatible screens and 6 months on original displays.
Does it handle manufacturer warranty jobs?
Yes. Brand-warranty jobs have their own claim status and part-return tracking.
Which plan includes it?
Warranty Tracker is part of PH00 Phillips and Torx T10, and every trial.
Your shop is ready for pick-up.
Try Techofreak free for 30 days with every module, every technician and every branch switched on.
- Device
- Your repair counter
- Work done
- Job cards, AI fault hints, parts, warranties, WhatsApp updates
- Turnaround
- Set up in an afternoon
- Charge
- $0 for the first 30 days
Customer copy
Collect it today.
Sign up and your login details arrive by email. Bring your first job card to the bench in minutes.