Step 01Drop-off
Job Card Desk
Every device checked in properly. Every time.
The counter is where most repair disputes begin. Job Card Desk records the device, its condition and the customer's consent before a single screw comes out, so there is never an argument about a scratch that was already there.
Condition photos
< 2 min
Average check-in at the counter
3+
Condition photos per device
0
Passcodes ever stored
What is in the drawer
Everything Job Card Desk does on the bench.
Device templates
Phones, laptops, tablets, TVs, appliances, wearables and consoles. Each template asks for the right fields, such as IMEI 1 and 2 for phones or a visit address for appliances.
Condition photos
Take front, back and frame photos from the counter tablet or phone. Mark cracks, dents and missing screws directly on the photo.
Accessories received
Tick the SIM tray, charger, stylus, case, remote or box. The list prints on the job card and the pick-up slip.
Consent on screen
The customer signs repair consent and acknowledges the backup advice on screen. The signature is time-stamped on the job card.
Job number and label
Every job gets a number like JC-26-1182 and a printable label for the device bag and the shelf.
Device history
Scan an IMEI or serial and see every past job on that device, including parts used and warranty status.
How it runs
On the bench, in order.
- 1
Customer arrives
Search by phone number or create a new customer in one field.
- 2
Device recorded
Choose the template, enter IMEI or serial, and note the complaint in the customer's words.
- 3
Photos and accessories
Capture the condition and tick what was handed over.
- 4
Consent signed
Backup advice shown, consent signed, estimate range shared if known.
- 5
Job number sent
The customer receives the job number and tracking link on WhatsApp.
Customer privacy and responsible AI
No passcode field
Techofreak never asks shops to store customers' passcodes, patterns or personal data from devices.
Backup advised
Customers are advised to back up their data, and shops record consent before every repair.
Numbers for updates only
Customer phone numbers are used only for repair updates. Data is encrypted and never sold.
FAQ
Job Card Desk questions
Straight answers about data, AI and setup. If yours is not here, ask us on the contact page.
Can I print job cards on a thermal printer?
Yes. Job cards, labels and pick-up slips print on A4, A5 and 80 mm thermal printers.
What if the device will not power on at check-in?
Mark it as 'not powering on' on the job card. The condition photos and the note protect both you and the customer.
Can I add my own fields?
Yes. Add custom fields to any device template, such as board revision or water-damage indicator status.
Your shop is ready for pick-up.
Try Techofreak free for 30 days with every module, every technician and every branch switched on.
- Device
- Your repair counter
- Work done
- Job cards, AI fault hints, parts, warranties, WhatsApp updates
- Turnaround
- Set up in an afternoon
- Charge
- $0 for the first 30 days
Customer copy
Collect it today.
Sign up and your login details arrive by email. Bring your first job card to the bench in minutes.